TechExcel to Present at StarWest 2014

Presentation Focuses on Applying Comprehensive Requirements Traceability Processes to Ensure Product Quality

 LAFAYETTE, CALIF. – October 8, 2014 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, today announced that Jason Hammon, Director of Product Management at TechExcel, will be speaking at the 23rd annual Software Testing Analysis and Review (STAR) conference on Wednesday, Oct 15, in Anaheim, CA.  TechExcel is a Gold Sponsor of StarWest, the premiere event for software testers and quality assurance professionals, taking place October 12-17, 2014.

Jason’s presentation, entitled “Quality Management and Traceability with DevSuite,” will show attendees how DevSuite and applying a comprehensive requirements traceability approach to software development can significantly improve quality and time to market. He will also cover challenges and best practices when quantifying software quality and how DevSuite, which is specifically designed to manage both Agile and traditional projects, streamlines requirements, development and QA processes.  To learn more, visit http://starwest.techwell.com/.

  • Who: Jason Hammon, TechExcel Director, Product Management
  • What: Quality Management and Traceability with DevSuite
  • When: Wednesday, Oct 15, 12:40 PM (PDT)
  • Where: Disneyland Hotel, Anaheim, CA

Jason has over ten years of experience in software development as well as a diverse mix of creative and analytical experiences in entertainment, marketing and statistical analysis. Prior to joining TechExcel, Jason worked for Commerce One and was a recording artist for Universal Music.   Jason received a J.D. from the University of California, Hastings School of Law and holds a bachelor’s degree from California State University East Bay.

By | 2017-10-24T22:27:51+00:00 October 8th, 2014|Categories: News, press releases 2014 & before|Comments Off on TechExcel to Present at StarWest 2014

TechExcel Adds GIT Support to Development Tool Suite

New DevSuite-Git integration extends developer flexibility, enables full traceability throughout the development lifecycle

LAFAYETTE, CALIF. – August 18, 2014 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, today announced its suite of software development tools now provide out-of-the-box support for GIT, the open source distributed version control system (DVCS) designed for speed and efficiency. The seamless integration with TechExcel’s ALM solution, DevSuite, increases the agility of developers using GIT and provides managers and QA teams with full transparency and traceability throughout the development lifecycle.

“Support for GIT has become one of the most requested features from our customers,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “The combination of GIT’s flexibility and the comprehensive issue management capabilities of DevSuite helps our customers more efficiently manage distributed development projects and move to faster, more frequent release cycles.”

The DevSuite-GIT integration makes it easy for developers to associate all code commits with the bugs, issues and development tasks managed within DevSuite. Using “pre-push” hooks to launch the tracker interface, developers can select one or multiple issues from their project or sub-project. “Post retrieve” hooks then ensure all work is automatically updated within the issue management software.

Developers can also associate details and meaning to code commits, such as who did what, when and why. Users can also generate detailed reports for all GIT commits linked to bugs, issues and tasks. This provides organizations with a clear audit tracking, enabling full traceability and effectively managing task ownership, status and activity.

TechExcel DevSuite seamlessly integrates with more than 20 version control systems, enabling organizations to use the SCM tool of their choice, and is designed specifically to […]

By | 2017-10-24T22:38:45+00:00 August 18th, 2014|Categories: News, press releases 2014 & before|Comments Off on TechExcel Adds GIT Support to Development Tool Suite

TechExcel Named to SD Times 100 for 6th Consecutive Year

Recognized for Leadership and Innovation in Application Lifecycle Management and Development Tools

LAFAYETTE, CALIF. – June 6, 2013 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, has been named to the 2014 SD Times 100 for its leadership and innovation in the ALM and Development Tools market. This is the sixth consecutive year TechExcel has won the award recognizing key companies driving the art of software development.

“We are proud to once again be recognized for our contributions to the software development industry,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “The award this year reflects our commitment to delivering innovative ALM solutions that increase the quality, agility and efficiency of development lifecycle activities and enable companies to deliver superior software products to market and their customers faster.”

Judged by the editors of SD Times, the SD Times 100 recognizes the top innovators and leaders in multiple software development industry areas. Winning criteria included considering each company’s technology offering, how they advanced the software development industry, and reputation and buzz generated within the industry.

The 2014 SD Times 100 was published in the June 2014 issue of BZ Media’s SD Times and is available online at https://sdt.bz/71295.

About TechExcel

TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today’s business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business. Founded in 1995 and headquartered in Lafayette, California, TechExcel maintains over 1,500 customers in […]

By | 2017-10-24T22:38:55+00:00 June 6th, 2014|Categories: News, press releases 2014 & before|Comments Off on TechExcel Named to SD Times 100 for 6th Consecutive Year

TechExcel Announces Availability of ServiceWise 9.3

Updates to Service, Support and Process Management Solution Significantly Improve User Experience, Agility and Efficiency

LAFAYETTE, CALIF. – March 31, 2014 – TechExcel, Inc., a leading provider of IT Service Management and customer support software, today announced availability of ServiceWise 9.3.  The latest release of the company’s ITSM and support-focused CRM software includes more than 50 new features and customer enhancements that significantly improve user experience and make managing IT service and customer help desk activities more agile and efficient.

“TechExcel provides premium and enterprise strength IT service and customer support solutions that are fully integrated with ALM. With ServiceWise 9.3, incidents submitted can automatically spawn defects, change requests or requirements.  While product management and development teams are scheduling, designing, implementing and testing for these items, all updates are reflected automatically back to the support incident,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “By integrating with ALM requirements in 9.3, TechExcel has completed the final piece needed for a complete integration and our customers can enjoy the best platform for a complete support and development experience.”

ServiceWise 9.3 New Features & Enhancements

  • Fully Customizable Customer & Contact User Interface
  • Project Planning & Resource Management Improvements
  • Complete ALM & CRM DevOps Integration
  • Full Integration with DevSuite.  Change request and customer enhancements can now be submitted directly into requirements management for triage and prioritization before assigning development work.
  • Integration with RallyDev
  • Improved the professional service contracts to be able to upload customized invoices and to be able to track billable time against line items on the invoice.
  • Updated Reporting Utilizing Microsoft Silverlight
  • New Contact View, with Support for B2B and B2C Within a Project
  • Enhanced LinkPlus API
  • Improved Marketing Lead Tracking & Event Management

ServiceWise helps organizations optimize […]

By | 2017-10-24T22:39:02+00:00 March 31st, 2014|Categories: News, press releases 2014 & before|Comments Off on TechExcel Announces Availability of ServiceWise 9.3

TechExcel Announces DevSuite 9.3: Newly Designed for Greater Usability and Performance

ALM Platform Enhancements Enable Companies to More Effectively and Efficiently Manage Requirements, Development and QA Processes

 

LAFAYETTE, CALIF. – March 17, 2014 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced DevSuite 9.3, the latest edition of its ALM platform with integrated Requirements, Quality and Agile Management. DevSuite 9.3 includes usability enhancements and performance improvements that enable companies to more effectively and efficiently manage requirements, development and QA processes. With DevSuite 9.3, companies are able to deliver superior software products to market and their customers faster.

“We listened to our customers and enhanced DevSuite with features that make it even simpler to increase the quality, agility and efficiency of development lifecycle activities,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “We are committed to supporting the success of our customers and the functionality introduced in the latest version of our ALM solution reinforces this commitment.” DevSuite was designed to streamline processes for both Agile and traditional development projects with “best of breed” functionality and a user interface optimized for ease of use and productivity. New and enhanced features in DevSuite 9.3 that build on this foundation and delivering greater usability and performance include:

  • Customizable User Experience: A new fully definable GUI (Graphic User Interface) enables organizations to completely customize their development environment based on project complexity and the needs of cross-functional teams. With an easy-to-use point and click wizard, users can design custom workflows and rules; add custom fields and field values;
  • create personal workspaces with defined access control; set color codes for different line items; and more.
  • Improved Project Planning and Resource Management: DevSuite 9.3 now supports work assignments directly from requirements or the product […]
By | 2017-10-24T22:39:09+00:00 March 17th, 2014|Categories: News, press releases 2014 & before|Comments Off on TechExcel Announces DevSuite 9.3: Newly Designed for Greater Usability and Performance

Dr. Tieren Zhou to Announce Winner of The TechExcel Best Agile Project at The European Software Testing Awards

LAFAYETTE, CALIF. – November 18, 2013 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, today announced Founder & Chief Software Architect Dr. Tieren Zhou will announce the winner of The TechExcel Best Agile Project at The European Software Testing Awards (TESTA), an independent awards program designed to celebrate and promote excellence, best practices and innovation in the field of Software Testing and Quality Assurance.

 

Award recognizes the best use of an agile approach in a software-testing project

 

Held at the Marriott Grosvenor Square Hotel in central London on November 20, 2013, TESTA 2103 recognizes the individuals, project teams and businesses that are actively involved in the pursuit of technical perfection. The TechExcel Best Agile Project Award honors the best use of an agile approach in a software testing project.  Finalists in the category, which represent the crème de la crème of the testing and QA community, include Sopra Group & Student Loans Company, Datacastle, and Lloyds Banking Group in partnership with Cognizant.

 

Dr. Tieren Zhou is proud to be a member of the prestigious judging committee.

“Software quality practices are constantly evolving as organizations ranging from startups to Fortune 1000s see agile as a competitive advantage in helping deliver innovative products and services to their customers more quickly.  TESTA recognizes these practices and acknowledges the outstanding achievements of quality assurance teams.  As a leading supplier of quality management solutions, I am delighted that TechExcel can be an integral part of these awards.”

 

About TechExcel                                                                                                                    

TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today’s business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide […]

By | 2017-10-24T22:29:33+00:00 November 18th, 2013|Categories: News, press releases 2014 & before|Comments Off on Dr. Tieren Zhou to Announce Winner of The TechExcel Best Agile Project at The European Software Testing Awards

TechExcel Hosts Hybrid Agile Software Development Training November 22 in London

Complimentary SpecDD Master Certification Class Teaches Effective Integration of Requirements and Quality Management with Agile Development

 

LAFAYETTE, CALIF. – November 12, 2013 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, is offering hybrid Agile development training on Friday, November 22, 2013, from 9:00 AM – 5:00 PM (GMT), at Regus, Kensington Olympia, 72 Hammersmith Road, London, W14 8th.  Presented by TechExcel CEO and President and SpecDD Founder Dr. Tieren Zhou, attendees will learn how to build a scalable quality management model that truly integrates with agile processes, how to run projects more effectively across multiple and distributed teams, and how requirements and specifications can be utilized to increase traceability.  Additional information and registration is online at https://techexcel.com/email/specdd/specdd_for_uk.html.

 

Why Attend

Pure agile methods in real world projects have proved to be insufficient in many areas, including no support for total traceability, no model to integrate QA teams with development teams, no clear model for multi-team large agile projects, and no systematic way of improving team’s innovation as requirement level understanding and communication are often neglected.  This is why 70% of Agile teams mix practices from agile and traditional methods.

 

SpecDD (Specification Driven Development) is a hybrid agile methodology to manage both agile and none agile projects with a same set of development principles. Founded by Dr. Tieren Zhou, SpecDD aims to enable development teams to implement agile development methods with fully integrated requirements and quality management practices.

 

 

This workshop will present an overview of the SpecDD process model and its framework and show attendees how to successfully implement a more scalable hybrid agile method and how requirements and quality management can be integrated with agile practices, without compromising the agile simplicity and its promise […]

By | 2017-10-24T22:29:42+00:00 November 12th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel Hosts Hybrid Agile Software Development Training November 22 in London

TechExcel to Present ITIL Tips For The Service Desk at Fusion 13

Session covers how companies can integrate ITIL best practices to optimize their ITSM operations

LAFAYETTE, CALIF. – October 16, 2013 – TechExcel, Inc., a leading provider of IT Service Management and customer support software, announces Operations Director Rickard Jonsson will speak at Fusion 2013 in Nashville, TN about how business can leverage ITIL best practices to get the most our of their help desk and effectively transform the IT operation into a strategic business function.

With more than 15 years experience in the service desk industry, Jonsson will present “ITIL Tips for the Service Desk,” an industry insight identifying the top ten ITIL tips to deliver consistent, fully-integrated ITSM operations to internal and external customers. This session, which is part of the Fusion 13 lineup, is geared towards managers, directors, and C-level executives struggling to refine and restructure their IT service operations to successfully conform to ITIL best practices.

Who: Rickard Jonsson, Operations Manager at TechExcel
What: Fusion 13 Industry Insight Session 208 – “ITIL Tips For The Service Desk
Where: Gaylord Opryland Convention Center, 2800 Opryland Drive, Nashville, TN 37214
When: Monday, October 21, 2013, 11:30AM – 12:30PM CDT

By | 2017-10-24T22:28:56+00:00 October 16th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel to Present ITIL Tips For The Service Desk at Fusion 13

TechExcel Named to SD Times 100 for Fifth Consecutive Year

Recognized for Leadership and Innovation in Application Lifecycle Management and Development Tools



LAFAYETTE, CALIF. – June 14, 2013 – TechExcel, a leading provider of Application Lifecycle Management (ALM) solutions, has been named to the SD Times 100 2013 for its leadership and innovation in the ALM and development tools market. This is the fifth consecutive year TechExcel has won the award recognizing key companies driving the art of software development.

“We are proud to be recognized once again for our contributions to the software development industry,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “The award this year reflects our commitment to helping developers be more productive, enhancing communication and collaboration across distributed teams, and increase an organizations ability to be more Agile.”

Judged by the editors of SD Times, the SD Times 100 recognizes the top innovators and leaders in multiple software development industry areas. Winning criteria included considering each company’s technology offering, how they advanced the software development industry, and reputation and buzz generated within the industry.

The SD Times 100 2013 was published in the June 2013 issue of BZ Media’s SD Times and is available online at https://sdt.bz/51682.


About TechExcel
TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today’s business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business.

Founded in 1995 and headquartered in Lafayette, California, TechExcel maintains over 1,500 customers in 43 countries and regions in the world, including 20% of global top 500 enterprises. For more information, visit https://www.techexcel.com.

By | 2017-10-24T22:29:55+00:00 June 24th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel Named to SD Times 100 for Fifth Consecutive Year

TechExcel Announces ServiceWise and CustomerWise 9.2


LAFAYETTE, CALIF. – June 3, 2013 – TechExcel Inc., a leading provider of IT Service Management and customer support software, today announced the release of ServiceWise and CustomerWise 9.2. The latest release of the company’s helpdesk software (ServiceWise) and customer support solution (CustomerWise) includes new features and enhancements that help enterprises more effectively optimize their IT infrastructure and obtain real-time ROI of their marketing, sales and customer service campaigns. TechExcel will host a live webinar showcasing ServiceWise and CustomerWise 9.2 on June 20th at 11:00 AM (Pacific). To register for this free event, visit https://www2.gotomeeting.com/register/672642426.

“We are dedicated to developing intelligent solutions that help our customers optimize their business processes,” said Dr. Tieren Zhou, TechExcel Founder and Chief Software Architect. “Integration with Google Analytics takes this even further by enabling them to connect advertising dollars with lead tracking, marketing, and sales efforts to obtain actual ROI statistics and a deeper understanding of their audiences.”

Google Analytics Integration
ServiceWise and CustomerWise now include integration with Google Analytics, enabling users to obtain actual ROI metrics from online forms created using TechExcel FormWise. A web-based add-on module, FormWise allows users to create fully customized online forms and integrate them directly within their workflow processes for streamlined data gathering, lead tracking, and form storage. The integration with Google Analytics enables linking dynamic content to marketing, lead tracking, and sales events to improve customer experiences and boost bottom lines. With each web click activity linked with Google Analytics, data can be viewed per customer, per ticket, and per event to measure conversion rates, sales qualification rates, and verified lead value.

New & Improved Email Announcement for Marketing and […]

By | 2017-10-24T22:30:03+00:00 June 4th, 2013|Categories: News, press releases 2014 & before|Comments Off on TechExcel Announces ServiceWise and CustomerWise 9.2