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TechExcel provides software for (ALM), Defect Tracking, (ITSM), and (CRM)>> Call: (800) 439-7782

Welcome to the customer web portal!

Here, you can log in and submit new incidents, check on the status of existing incident and communicate via web conversations with our technical support team. You can also get links to the lastest versions of the software and search our knowledgebase. To speak with our support staff directly please use the numbers provided.

To log in, please enter your email address or login name, and your password. If you are a new user please click on "New Customer" button.

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Support Information

US

  • West coast:
    (925) 871-3900 ext 4
    on business days between 8:30am and 5:30 pm PT.
  • East coast:
    (919) 402-1386
    on business days between 8:30am and 5:30 pm ET.

EMEA

  • +44 (0)20 7470 5650
    on business days between 8:30am and 5:30 pm GST