Curriculum and Course Schedules
Curriculum
| Training | Description |
| DevTrack training (3-day) |
This in-depth course is designed for those who are new DevTrack users and administrators. The classroom presentation will include lectures, exercises, and discussion. | Syllabus | Schedule | Registration and Pricing | |
| ServiceWise training (4-day) | This in-depth course is designed for ServiceWise users who want to be able to use ServiceWise at the advanced user level and be able to configure ServiceWise as system or project administrators. The classroom presentation will include lectures, exercises, and discussion. | Syllabus | Schedule | Registration and Pricing | |
| TechExcel CustomerWise training (4-day) | This in-depth course is designed for TechExcel CustomerWise users who want to use our solution at the advanced user level, and be able to configure and maintain TechExcel CustomerWise as system or project administrators. The classroom presentation will include lectures, exercises, and discussion. | Syllabus | Schedule | Registration and Pricing | |
| TechExcel CustomerWise training and configuration (5-day) | We recommend this class to anyone who will be administrator, advanced user, or internal trainer of a TechExcel CustomerWise solution with multi-products such as the ServiceWise for customer support, SalesWise for sales automation, DownloadPlus for software download management. This class will include lectures, discussions, and a lot of hands-on exercises. | Syllabus | Schedule | Registration and Pricing | |
San Francisco Bay Area Training Schedule
| Date | Course | Location | Time(PST) | |
| 2008 Schedule: | ||||
| 01/21 - 01/25 | TechExcel CustomerWise 5-day training | Lafayette, CA | 9am - 5pm | |
| 02/11 - 02/13 | TechExcel DevTrack 3-day training | Lafayette, CA | 9am - 5pm | |
| 03/18 - 03/21 | TechExcel ServiceWise 4-day training | Lafayette, CA | 9am - 5pm | |
| 04/14 - 04/16 | TechExcel DevTest 3-day training | Lafayette, CA | 9am - 5pm | |
| 05/12 - 05/16 | TechExcel CustomerWise 5-day training | Lafayette, CA | 9am - 5pm | |
| 06/09 - 06/12 | TechExcel DevTrack/DevPlan 4-day training | Lafayette, CA | 9am - 5pm | |
| 07/14 - 07/17 | TechExcel ServiceWise 4-day training | Lafayette, CA | 9am - 5pm | |
| 08/18 - 08/22 | TechExcel CustomerWise 5-day training | Lafayette, CA | 9am - 5pm | |
| 09/8 - 09/11 | TechExcel DevTrack/DevPlan 4-day training | Lafayette, CA | 9am - 5pm | |
| 10/15 - 10/17 | TechExcel DevTest 3-day training | Lafayette, CA | 9am - 5pm | |
| 11/18 - 11/21 | TechExcel DevTrack/DevPlan 4-day training | Lafayette, CA | 9am - 5pm | |
| 12/08 - 12/11 | TechExcel ServiceWise 4-day training | Lafayette, CA | 9am - 5pm | |
| Click here for hotel and training facility information | ||||
Chapel Hill, NC Office Training Schedule
| Date | Course | Location | Time(EST) |
| 2008 Schedule: | |||
| 02/19 - 02/22 | TechExcel ServiceWise 4-day training | Chapel Hill, NC | 9am - 5pm |
| 03/10 - 03/12 | TechExcel DevTest 3-day training | Chapel Hill, NC | 9am - 5pm |
| 04/07 - 04/11 | TechExcel CustomerWise 5-day training | Chapel Hill, NC | 9am - 5pm |
| 05/05 - 05/08 | TechExcel DevTrack/DevPlan 4-day training | Chapel Hill, NC | 9am - 5pm |
| 06/09 - 06/12 | TechExcel ServiceWise 4-day training | Chapel Hill, NC | 9am - 5pm |
| 07/07 - 07/11 | TechExcel CustomerWise 5-day training | Chapel Hill, NC | 9am - 5pm |
| 08/11 - 08/14 | TechExcel DevTrack/DevPlan 4-day training | Chapel Hill, NC | 9am - 5pm |
| 09/15 - 09/18 | TechExcel ServiceWise 4-day training | Chapel Hill, NC | 9am - 5pm |
| 10/20 - 10/24 | TechExcel CustomerWise 5-day training | Chapel Hill, NC | 9am - 5pm |
| 12/01 - 12/03 | TechExcel DevTest 3-day training | Chapel Hill, NC | 9am - 5pm |
| Click here for hotel and training facility information | |||
