Industry Links

IBS Publishing
BenchmarkPortal
BenchmarkPortal is the source for Customer Relationship Management (CRM) best practices information for call centers.
Call Center Learning Center
A comprehensive directory for call center managers.
CommWeb
Where Telecom, Datacom, and The Internet Converge
CRM Community.com
Your resource for success in Customer Relationship Management
CRM Forum
The Enterprise Software Community
CRM2Day
Customer Relationship Management and Marketing
CRMCommunity
Your Resource for Success in Customer Relationship Management
CRMDaily.com
Customer Relationship Management News for Industry Professionals
CRM Community.com
Your resource for success in Customer Relationship Management
Help Desk Institute
The Knowledge Source for Support Professionals
Helpdesk.com
A list of help desk software and solutions
Help Desk 2000
Help Desk 2000 Community
ITtoolbox CRM
CRM Knowledge Base
Line56
The E-Business Executive Daily
Real Market
The Latest Breaking News in CRM
SearchCRM
The Web's best CRM-specific information resource
StickyMinds
The place for software managers, testers, and QA people to gather
SupportGate.com
Service & Support Professionals Association
SupportIndustry.com
The premium resource for service and support professionals
Windows Developer Network
Application Development from Windows to Web