Application LifeCycle Management Solution

TechExcel DevSuite

Manage the entire application development lifecycle. Utillize the entire development suite or choose individual software components to meet your needs. DevSuite consists of:

• DevTrack - Issue tracking and development process management.
• DevPlan – Software project planning and resource management.
• DevTest - Test coverage management, scheduling and execution.
• DevSpec – Specification and requirements management
• KnowledgeWise – Integrated knowledge management

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IT Service, Help Desk, and Support Management Solution

TechExcel Service Suite

A complete IT service management, asset management, and internal help desk software solution.

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Customer Relationship Management Solution

TechExcel CustomerWise

A customer lifecycle focused CRM solution including marketing management, sales force automation, integrated customer support, and customer self-service.

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TechExcel Devsuite

• TechExcel DevSuite
• TechExcel DevPlan
• TechExcel DevTrack Standard
• TechExcel DevTrack Enterprise
• TechExcel DevTest
• TechExcel DevSpec

TechExcel Service Suite

• TechExcel ServiceWise
• TechExcel CustomerWise

TechExcel Devsuite

• DevSpec - Measuring the Success of Product Design
• DevSuite - Knowledge-Centric Application Lifecycle Management
• DevTrack - The Integrated Solution for Defect and Project Management
• DevTrack Enterprise Edition
• DevPlan - Evolving Project Management Tools
• DevPlan - An Integrated Tool for Application Lifecycle Management
• More...

TechExcel ServiceSuite

• TechExcel ServiceSuite - Apply the ITIL Framework with Confidence
• AssetWise Discovery - Dynamic State Intelligence
• AssetWise Discovery - Asset Management and Help Desk Optimization
• AssetWise - Asset Management, The New Wave
• Connecting Your Teams with TechExcel CRM
• ServiceWise Change Management Solutions
• More...

• On-Demand Webcast
  The Fung Shui Toolkit for Application Development – finding the balance between Agile Methodologies
  Featuring Dr. Tieren Zhou, Ph.D., CEO and Chief Software Architect, TechExcel
  Tuesday, June 6 10:00 AM Pacific; 1:00 PM Eastern
  Original air date: June 6, 2007
• Live Webcast
  Introducing TechExcel DevTest 2.0 - Product testing is more complicated, labor-intensive, and time-consuming than ever before. Find out why many testing organizations are increasingly turning to software test management solutions to organize, plan, and analyze their testing efforts.
  Thursday, July 19th, 10:00 AM Pacific; 1:00 PM Eastern
• Dr. Dobb's NetSeminar - On-Demand Webcast
  Application Development Outsourcing: Best Practices for An Emerging Market
  Original air date: April 10, 2007
• Gamasutra Webcast - On-Demand Webcast
  Next Generation development; trends and predictions from the experts
  Featuring Paul Jackson, Analyst, Forrester Research
  Original air date: March 12, 2007
• Effective IT Governance through holistic ITAM - On-Demand Webcast
  Original air date: February 15, 2007
• Enable mature development processes with knowledge-centric Application Lifecycle Management - On-Demand Webcast Featuring Dr. Tieren Zhou, Ph.D., CEO and Chief Software Architect
  Original air date: January 31, 2007
• Apply ITIL best practices with TechExcel Service Suite - On-Demand Webcast
  Original air date: November 29, 2006
• TechExcel DevPlan unveiled - On-Demand Webcast
  Original air date: September 14, 2006

• Download a pre-recorded demo

• June 20, 2007
  ACM Queue Quecast
  Application Development 2.0 - myths and realities
  With Michael Vizard and Jeff Johnstone
• April 18, 2007
  CM Crossroads Podcast
  Knowledge Centric ALM Comes full circle with DevSpec and Knowledgewise
  With Patrick Egan and Jeff Johnstone
• August 21, 2006
  GCM Crossroads Podcast - Patrick Eagan at CM Crossroads interviews Jeff Johnstone
  GCM Crossroads

• BenchmarkPortal
  BenchmarkPortal is the source for Customer Relationship Management (CRM) best practices information for call centers.
• Call Center Learning Center
  A comprehensive directory for call center managers.
• CommWeb
  Where Telecom, Datacom, and The Internet Converge
• CRM Community.com
  Your resource for success in Customer Relationship Management
• CRM Forum
  The Enterprise Software Community
• Show more...