IT Project Planning with Skill Level and Resource Management
TechExcel ProjectPlan provides total visibility of IT projects for project managers and executives. Project managers must continually manage and adjust project prioritization, scheduling and conflicts and create the optimal mix of resources to ensure project success.
ProjectPlan is in an easy-to-use interface that enables managers to actively manage their IT projects and any project related activities, resources, knowledge and documentation, scheduling, and project dependencies.
Complete Visibility - Single View of IT Projects
ProjectPlan provides a single, organized view of IT projects and project status information. Projects may be logically grouped and dependencies between projects may be defined. Each project may also be divided into smaller more manageable projects.
Resource Management
View resource availability and workload for a single project or across all projects. Keep track of estimated time vs. actual time spent on each work task and have times roll-up at the project level.
Skill Level Management
Define skills and skill level ranking for your IT workforce. Managers may then assign each IT team members skill sets and skill levels. Project managers may search for resources they require on IT projects or when making resource adjustments.
Integration with ServiceWise Change Management and ITSM
ProjectPlan utilizes the same database (and data) as ServiceWise ITSM so the project view is always current and based on the actual work activity of various IT teams. Managers may view general project properties or may drill down into the low level work tasks to be performed by incident, problem, change management, facilities, and other IT teams.
Knowledge Sharing
Integrated knowledgebase with document revision control for knowledge sharing across IT projects or with other IT teams.
