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ALM
DevSuite – The Complete ALM Solution
DevSpec, DevPlan, DevTrack, DevTest
Agile Studio
(DevSpec, DevPlan, DevTrack)
DevTest Studio
(DevSpec, DevTrack, DevTest)
IT Service & Customer Support
ServiceWise – Helpdesk Management
CustomerWise – Customer Support
Enterprise ITIL
®
Solution
Overview
Tech Requirements
Tech Requirements
Client Requirements
Windows 2000 / XP / Vista / 7
512MB memory
250MB free disk space
Microsoft .NET framework 2.0
Server Requirements
Windows 2000/2003/2008
1GB memory
500MB free disk space
Microsoft IIS 5.0 and above
.NET Framework 2.0 and above
Supported Web Browsers
Internet Explorer 7.x, 8.x
FireFox 3.x
Chrome 10.x
Safari 4.x
Supported Databases
Microsoft SQL Server 2000 and above
Oracle 9i and above
Supported Virtual Servers
VMware Server
VMware ESX
Related Resources
Whitepapers
TechExcel ServiceWise - Apply the ITIL Framework with Confidence
ITIL Self Service Best Practices
The IT Infrastructure Library
Change Management Best Practices
Configuration Management Best Practices
Incident Management Best Practices
Problem Management Best Practices
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Enterprise-Class ITSM
Recorded demos
Free Webinar: Build a sophisticated process in under an hour
(60 minutes)
(Windows Media Player Format)
Free Training Webinar: Total Awareness - Visibility through Dashboards
(60 minutes)
(Windows Media Player Format)