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Tech Requirements
Software for Customer Service and Support
Software for Customer Service and Support
Server Requirements
- Windows 2000/2003/2008
- 1GB memory
- 500MB free disk space
- Microsoft IIS 5.0 and above
- .Net Framework 2.0 and above
Supported Web Browsers
- Internet Explorer 7.x, 8.x
- FireFox 3.x
- Chrome 10.x
- Safari 4.x
Call Us Today For More Information
@800-439-7782
Client Requirements
- Windows 2000 / XP / Vista / 7
- 512MB memory
- 250MB free disk space
- Microsoft .NET framework 2.0
Supported Databases
- Microsoft SQL Server 2000 and above
- Oracle 9i and above
Supported Virtual Servers
- VMware Server
- Vmware ESX
Solutions
DevOps
ALM
IT Service & Customer Support
Products
ALM
- Agile Studio – Platform for Balanced Agile Development
- DevTest Studio – Complete quality management
- DevSuite – Integrated ALM Software
IT Service & Customer Support
Awards TechExcel CustomerWise Received
TechExcel’s CustomerWise and supporting add-on modules allow us to logically bring together processes that needed to be unified, yet also enable us to follow escalation and notification processes unique to each call center. Extremely easy to configure, TechExcel provides us with the ability to mold the application to meet our unique business needs as well as interface to several other systems at Amcom in Sales and Marketing, Accounting, Development, and QA. By interfacing with these other systems, all departments will have essential information in real time from TechExcel.
- Vice President, Quality & Support Kathy Veldboom
Amcom Software
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