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MEDIA ALERT

TechExcel Announces Live Webinar – Free Yourself: Investigative Discussion of What Determines ITSM Total Cost of Ownership

Topic Presented Highlights Market Landscape Trends and Factors in IT Service Management TCO

LAFAYETTE, CALIF. – July 13, 2010 – Overview: Organizations today are tasked with saving money now – but true savings come from understanding the full spectrum of financial benefits to an ITSM solution. From ROI, to internal rate of IT, to swift economic justification – this webinar will explore the current ITSM vendor landscape and offer insights into how you can save long term while achieving immediate success and efficiency with:

  • configurable workflows
  • unlimited scalability 
  • integrated knowledge management
  • automatic escalations
  • and more.

Rickard Jönsson, TechExcel Senior Business Development and Marketing Manager - EMEA, will discuss the factors that organizations must consider when evaluating an ITSM solution.  In addition to feature requirements, Mr. Jönsson will explore the benefits available to those that purchase and evaluate a solution while taking in the full range of considerations. Discussions on various organizations’ successful implementations and outcomes will provide attendees with real world examples.

This event will be held on Wednesday, July 28, at 11:00 am PST (2:00 pm EST), and is scheduled to last 45 minutes with a question and answer session immediately following. To register and join this live event, please visit: https://www2.gotomeeting.com/register/657875842

About TechExcel

TechExcel, Inc. is the leader in unified Application Lifecycle Management as well as Support and Service solutions that bridge the divide between product development and service/support. This unification enables enterprises to focus on the strategic goals of product design, project planning, development and testing, while enabling transparent visibility with all customer-facing initiatives. Founded in 1995 and headquartered in Lafayette, California, TechExcel has over 1,500 customers in more than 42 countries and maintains offices in Chapel Hill, North Carolina, London and Beijing. For more information, visit www.techexcel.com or call 925-871-3900 in the United States or +44(0) 207 470 5650 in the United Kingdom.

Press Contact:

Scot Howard

Milani Marketing & Public Relations
Tel: 408-910-9195
Email: scot@milanimarketing.com