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Industry Links
- IBS Publishing
- BenchmarkPortal
BenchmarkPortal is the source for Customer Relationship Management (CRM) best practices information for call centers. - Call Center Learning Center
A comprehensive directory for call center managers. - CommWeb
Where Telecom, Datacom, and The Internet Converge - CRM Community.com
Your resource for success in Customer Relationship Management - CRM Forum
The Enterprise Software Community - CRM2Day
Customer Relationship Management and Marketing - CRMCommunity
Your Resource for Success in Customer Relationship Management - CRMDaily.com
Customer Relationship Management News for Industry Professionals - CRM Community.com
Your resource for success in Customer Relationship Management - Help Desk Institute
The Knowledge Source for Support Professionals - Help desk.com
A list of help desk software and solutions - Help Desk 2000
Help Desk 2000 Community - ITtoolbox CRM
CRM Knowledge Base - Line56
The E-Business Executive Daily - Real Market
The Latest Breaking News in CRM - SearchCRM
The Web's best CRM-specific information resource - StickyMinds
The place for software managers, testers, and QA people to gather - SupportGate.com
Service & Support Professionals Association - SupportIndustry.com
The premium resource for service and support professionals - Windows Developer Network
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